Fast Shipping Guarantee

Get 10% off if we don't ship your order out within one business day.

The Scoop

You'll receive an email confirmation from us when your order ships. If you don't receive it within one business day, we'll give you 10% off. Just go to the Customer Service page to connect.

The Fine Print

The Definition of a Business Day

  • CCS defines a business day as 7:00am—5:00pm PST, Monday-Friday.
  • Business days exclude official US holidays (e.g. Christmas, Labor Day, Memorial Day) and the days before or after the US Holiday. We do this because the holidays are often observed on the day before or after the holiday in addition to the holiday itself. A business day also excludes "Cyber Monday," the first Monday after Thanksgiving. Orders placed on Cyber Monday, the busiest day of the year by far, are guaranteed to ship out within two business days.
  • The 10% refund only applies to the products themselves, not any shipping costs.

When the Guarantee does not apply:

  • If the item is out of stock; however, you will receive an email within one business day informing you that the product is out of stock.
  • If you are pre-ordering a product.
  • Circumstances beyond the control of CCS including, but not limited to, extreme weather events, facility damages, carrier mistakes, and any other third party problems that would affect our ability to process orders and are outside of our control.
  • If we have to contact you regarding payment verification which could delay order processing. This contact will typically occur within one business day.