For returns processed 90 days from date of shipment, a GiftCard will be issued if an exchange isn't requested. If you are the recipient of a gift, please provide your full name, shipping address and email address (if available). Returns received more than one year after date of shipment will not be accepted and will be returned to sender. At your request, GiftCards are available for all exchanges made prior to 90 days from date of shipment.
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- Exchanges processed prior to 90 days are subject to availability. In the event that the item you requested for an exchange is no longer available, a refund will be processed as stated below.
- Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1 or 2 billing cycles for the credit to appear on your statement. GiftCards are available upon request.
- Refunds and GiftCards will include product and tax amount only. If an incorrect item was shipped, or products were flawed or damaged in transit, prior to 90 days, we will also include the shipping charges in your refund.
- Return merchandise must be in store bought condition.
- We cannot accept COD returns.
- Tips for new skateboard owners.