Customer Service - Order - Payment Information | CCS
 
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Customer Service
Payment Information

    We accept forms of payment via Internet, phone and mail. Please review the information below for the types of payments accepted for each category.

    Methods of payment accepted via Internet:

    • Debit cards (deducts from your bank account)
    • Visa
    • MasterCard
    • Discover Network
    • American Express
    • JCB (All accounts are billed in US Dollars.)
    • Diners Club International (14 digit card number beginning with 36)
    • PayPal™ (What is PayPal™?)
       

    For your protection, CCS reserves the right to hold credit card orders for complete bank verification. Please see credit card verification code information below regarding additional information that will be requested if using a credit card.

    An important note about debit and credit card transactions:

    When you place an order, an authorization is obtained from your bank. The authorization places a temporary hold on the funds. Please note, these funds have not been deducted but are being held within your account to ensure the order can be processed. This hold typically lasts from 3-7 days, depending on the policy of your bank. Your credit card will not be charged until your item(s) is shipped. If your order is sent out in multiple shipments or from multiple locations, separate authorization(s) and charge(s) for each shipment may appear on your account.

    All online orders paid by credit card are processed on a secure server.

    Methods of payment accepted via Phone:

    • Debit cards (deducts from your bank account)
    • Visa
    • MasterCard
    • Discover Network
    • American Express
    • JCB (All accounts are billed in US Dollars.)
    • Diners Club International (14 digit card number beginning with 36)

    For your protection, CCS reserves the right to hold credit card orders for complete bank verification. Please see credit card verification code information below regarding additional information that will be requested if using a credit card.

    Methods of payment accepted via Mail:

    • Debit cards (deducts from your bank account)
    • Visa
    • MasterCard
    • Discover Network
    • American Express
    • JCB (All accounts are billed in US Dollars.)
    • Diners Club International (14 digit card number beginning with 36)
    • Personal Checks*
    • Money Orders

    (All accounts are billed in US dollars. )

    *We welcome your check. Please note: Checks must be made payable to CCS. Starter checks and checks above $500.00 will not be accepted. Checks must be received at CCS within 15 days of the date on the check. Name, street address (no PO Box), and daytime phone must be imprinted on the check. If not, please handprint this information in the upper left hand corner and initial any alterations. Checks must be signed by the same name imprinted on check. For your protection, all personal checks are subject to complete address and bank verification. Checks returned unpaid by your financial institution are subject to a Service Charge of $25.00 or the maximum allowed by law. Checks returned for insufficient or uncollected funds, together with Service Charges, may be debited electronically from your account or collected using a bank draft drawn from your account. All mailed checks are screened by Certegy.

    How to Get a Money Order
    Go to your nearest post office or grocery store and ask for a money order for the exact amount of your order. Do not forget to include all taxes, shipping and handling fees. Please Note: The post office will only accept cash to purchase money orders.

    Credit Card Verification Code
    With credit card orders, for your protection and ours, we request an additional set of numbers known as a Verification Code. This is an extra safety mechanism helping to ensure that only the owner of the card can use it.
     
    You will find the Verification Code in different places, depending on what type of credit card you have. Please note that your Verification Code is either three or four digits.
     
    To find your Verification Code, locate your card among those examples pictured below.

    Mastercard/Visa /Discover
    The verification code is the 3-digit number found on the back of your credit card near the signature panel.

    Credit Card Back Example

    American Express
    The verification code is the 4-digit number found on the far right on the front of your credit card.

    Credit Card Front Example